Terms and Conditions
Regulations concerning provision of electronic services
at GGCodes.com (Store)
1. GENERAL PROVISIONS
1.1. The owner of the website (further also referred to as the Store) GGCodes.com is Games Trick Sp. z o. o. with its registered office in Ząbkowice Śląskie (57-200), ul. Henryka Sienkiewicza 7, entered in the District Court for Wrocław - Fabryczna in Wrocław, 9th Commercial Division of the National Court Register under number KRS 0000532854, with share capital in the amount of 10,000.00 PLN, NIP (Tax Identification Number) 8871811361, REGON (Polish Business Registry Number) 360165707 – further referred to as the Administrator or Seller.
1.2. GGCodes.com is an online store (Store) offering the possibility to purchase Keys or Top-up Codes or Subscriptions to Digital Products and Services electronically, which include among others Digital Products and Services on Steam, Playststion Store, Xbox Store, Nintendo eShop.
1.3. Content uploaded at GGCodes.com is available for all Internet users, and purchases can be made by persons registered and logged in as well as not registered/logged in (further referred to as the “Purchaser”).
1.4. In relation to persons not registered/logged in, quantitative and/or price-related restrictions apply in terms of purchases to a much larger extent than in the case of registered and logged in Purchasers.
1.5. In relation to registered/logged in Purchases quantitative and/or price-related restrictions may also apply to purchases, however to a smaller extent than in relation to persons who are not registered/logged in. Moreover, with subsequent purchases and appropriately implemented transactions in the history of a given Account, restrictions of a registered person will decrease (increase in reputation/rating of a given Purchaser who has an account in the Store).
1.6. In matters related to the financial and technical implementation of payments at GGCodes.com relevant provisions of the regulations and agreements applicable to a given Settlement Agent shall apply, which are available to become familiar with in the process of implementing a payment through a given Settlement Agent.
1.7. In the case of any conflict between the provisions of the regulations and agreements applicable at a given Settlement Agent and the provisions of these Regulations in terms of implementation of a payment through a given Settlement Agent, the provisions of the regulations and/or agreements applicable to a given Settlement Agent shall prevail, disclosed in such a manner that the Purchaser can become familiar with them in the process of finalizing a given transaction.
1.8. Terms used in these Regulations shall have the following meaning:
1.8.1. Regulations – this document in the currently valid version available at .../regulamin.php constituting regulations concerning provision of electronic services pursuant to the act of July 18, 2002 on the provision of electronic services and the framework sales agreement.
1.8.2. Website – collection of websites in the GGCodes.com domain, managed and/or owned by the Administrator.
1.8.3. Store – the website operating in the GGCodes.com domain, offering the possibility to purchase Keys to Products electronically.
1.8.4. Products – games, extras and other applications or products in electronic form, without material substrate (digital products), and related services (services provided electronically), which can be activated using the Keys / Codes sold in the Store.
1.8.5. Keys / Codes (used interchangeably) – data allowing the Product to be activated, sold and delivered by the Store electronically; the data is usually in the form of a series of numeric or alphanumeric characters and allows the use of Products that are in digital form to be downloaded or used by the Supplier / Producer / Distributor of the Product.
1.8.6. Supplier / Producer / Distributor of the Product (used interchangeably) – a third party in relation to the Seller, offering Products in digital form to Purchasers, to which Keys are provided (sold) by the Seller. Purchasing a Key allows for technical use of the Products under principles specified by Suppliers in relevant agreements and licenses (EULA). Legal and technical conditions of the use of Products using Keys are specified by Suppliers in EULA and other legal documents, and such conditions prevail over all other legal documents, descriptions and notes presented on the pages of the Store.
1.8.7. Seller - Games Trick Sp. z o. o. with its registered office in Ząbkowice Śląskie (57-200), ul. Henryka Sienkiewicza 7, entered in the District Court for Wrocław - Fabryczna in Wrocław, 9th Commercial Division of the National Court Register under number KRS 0000532854, with share capital in the amount of 10,000.00 PLN, NIP (Tax Identification Number) 8871811361, REGON (Polish Business Registry Number) 360165707 (also referred to as the Administrator).
1.8.8. User – a person using the Store with or without registration.
1.8.9. Purchaser – a User, a person who is registered, providing their real and current data on the day of registration using IT measures available on the Website, who has a unique login secured with a password. Only such a User can make purchases (with restrictions provided for in the Civil Code in relation to underaged persons). The Purchaser may also be a User who is not registered and/or logged in, however with significant restrictions (including quantitative/qualitative/time-related restrictions).
1.8.10. User’s Account (Account) – created for a given User registered on the Website (becoming a Purchaser through registration) where information about operations of a given User on the Website, and in particular about purchases made and the status of their Wallet and GGPoints are presented.
1.8.11. Wallet – a virtual wallet within the User’s Account which belongs to a given Purchaser, where funds added or toped up are collected (e.g. online payments, card payments, SMS payments) or through the exchange of GGPoints collected on the Purchaser’s Account to funds in the Wallet. Funds in the Wallet can be used to pay for Keys/Codes to Products in the same manner as other payment forms.
1.8.12. Points (GGPoints) – discount points awarded for purchases in the Store which can be exchanged for funds added to the Purchaser’s Wallet according to the conversion rate established by the Store.
1.8.14. Unauthorized Access – a User who uses an Account not owned by them, i.e. uses access data which is not his/hers or uses any resources of the Website without appropriate authorizations.
1.8.15. Misuse – all actions of a User which are illegal and/or not compliant with these Regulations and/or other regulations/documents referred to in this document.
1.8.16. Settlement Agent – third parties handling payments in the Store, such as PayPal, Dotpay, Skrill, PaySafeCard i SOFORT
2. USERS / PURCHASER
2.1. Each User can view the Store even if he/she is not registered/logged in.
2.2. Persons above 13 years of age can make purchases in the Store.
2.3. A user not registered/logged in can make purchases, however subject to numerous time/quantity or quality restrictions which are set by the Administrator in the software of the Store and which are provided when trying to enter the purchase process of a given Product or when going through the process by the Purchaser (it is also possible to prevent the purchase of Keys/Codes to specific products or to exclude the possibility to make purchases by Users who are not registered and/or logged in).
2.4. A User being a consumer during the purchase process selects the country of residence for tax purposes (the so-called VAT MOSS).
3.2. As a result of registering an Account is created for the Purchaser within which a Wallet is kept which constitutes an additional payment method for Keys to Products. In the Wallet funds among others from the exchange of G
3.3. Implementing the registration process completed with activation of an Account, a User (Purchaser) declares that:
3.3.1. he/she is above 13 years of age;
3.3.2. he/she has read and accepted the content of these Regulations and the content of other applicable regulations, referred to in this document, without any exceptions;
3.3.4. he/she gives consent to the processing of all data provided in the registration process by the Administrator now and in the future for the purpose of the provision of services available at the Store by the Administrator;
3.3.5. Providing personal data is voluntary, however necessary for the purpose of full access to services offered at the Website, including the execution of the agreement.
3.4. Providing personal data, the User declares that it is current and true.
3.5. Each Purchaser shall have the right to access their data and to correct it or request its deletion. For this purpose, send a request via e-mail or mail to the address of the Administrator.
4.1. Purchases at the Store can be made by persons being consumers (they shall select their place of residence for VAT purposes (the so-called VAT MOSS)) as well as entrepreneurs.
4.2. Purchases can be made by registered/logged in Users as well as by Users not registered/logged in – the latter with significant restrictions (among others due to safety reasons).
4.3. Subject to the following item, purchases in the Store can be also made by underaged persons above 13 years of age.
4.4. Underaged persons above 13 years of age can make purchases in the Store only upon consent of the statutory representative, unless circumstances (including among others the transaction amount) indicate that a legal action performed by a minor constitutes conclusion of an agreement belonging to the category of commonly concluded agreements in small current matters of daily life (pursuant to art. 20 of the Civil Code).
4.5. Sending an order, clicking “ORDER AND PAY”, the Purchaser declares that he/she has read these Regulations (and other regulations referred to in these Regulations), accepts their provisions and principles of sales arising from it (and arising from potential descriptions of Products) and shall abide by principles included in them.
4.6. The Purchaser declares that he/she read the description of the Products they wish to purchase, including minimum requirements in terms of devices/software so that Products to which he/she purchases Keys/Codes work appropriately. The Purchaser declares that he/she became familiar with potential restrictions for a given region where Products will be activated.
4.7. Sales/provision of a services take place only when the following conditions are fulfilled:
4.7.1. The order is confirmed by the Seller (e.g. e-mail confirming the order);
4.7.2. Effective payment made by the Purchaser using a selected payment method for the Key – receipt of payment for the order by the Seller;
4.7.3. Confirmation of the order implementation by the Seller and releasing the order for receipt (the possibility to receive the order by the Purchaser by becoming familiar with the purchased Code/Key).
5. SELECTION OF THE COUNTRY RESIDENCE
5.1. The Purchaser who is a consumer during the implementation of the purchase process, when finalizing the transaction at the cart level, files a relevant declaration regarding their place of residence for tax purposes (the so-called VAT MOSS procedure).
5.2. The above declaration is filed under pain of legal consequences for filing false declarations in this scope – based on criminal law, criminal and tax law, offense, administrative and civil law.
5.3. Manipulation of settings is not permitted in terms of the country of residence which is non-compliant with the actual condition to reduce the value of the charged VAT.
6.1. The Store is not a settlement agent within the meaning of the Act of September 12, 2002 on electronic payment instruments (Journal of laws no. 169, item 1385). However, within the meaning of these Regulations the Settlement Agent is.
6.2. Prices provided in the Store at least at the level of the cart and finalization of the purchase process are gross prices.
6.3. All payments in the Store, apart from payments directly from the Wallet topped-up with appropriate funds, are handled by the Settlement Agent selected by the Purchaser when selecting the payment method. Potential problems or complaints related to payments and their service shall be filed with the Settlement Agent.
6.4. Payments can be made using the electronic method selected by the Purchaser using external Settlement Agents (online payments, payments by card, mobile payments) or using funds collected in the Wallet.
6.5. Topping up the Wallet takes place in the manner specified above or converting GGPoints discount points.
6.6. Discount points (GGPoints) are awarded appropriately for purchases in the Store which can be exchanged for funds added to the Wallet of the Purchaser according to the conversion rate stated by the Store in the appropriate place on the Website.
6.7. Topping up the Wallet takes place using online payments or cards or mobile payments which are handled by the Settlement Agents handling the payment channel selected by the Purchaser.
6.8. Apart from cases when the Purchaser is a consumer (see among others item 4 of these Regulations) the Purchaser can request a VAT invoice – through the system functionality of the Store or by contacting the Customer Service Office (CSO) / Help Center (HC).
7. CODES / KEYS / PRODUCTS
7.1. Restrictions referred to in item 2 (subject restrictions) apply to purchases.
7.2. Other restrictions among others due to safety of transactions and prevention of Misuses, including so-called fraud can also be applied at the quantitative, qualitative, time-related and price-related level about which the Purchaser is properly notified.
7.3. In relation to Codes/Keys/Products also regional/geographic restrictions may apply provided for by Producers/Distributors/Suppliers (the geographic scope of licenses – Code/Key – is indicated in the Product description);
7.4. Restrictions, e.g. quantitative or price-related, resulting from e.g. conditions of particular offers, may also apply.
7.5. In case of any doubts it is understood that Keys/Codes/Products/Services presented on all websites of the Store with prices do not constitute an offer within the meaning of the Civil Code, but only an invitation to submit offers.
7.6. The Seller reserves the right to errors in descriptions and to refuse to accept an offer of purchase from the Purchaser if an error was discovered in the process of implementing a transaction.
7.7. The Seller also allows the consequences of the transaction to be annulled by submitting a proper declaration, if it was made due to a significant error or the error was craftily caused by the Purchaser.
7.8. Legal and technical conditions of the use of Products using Keys are specified by Suppliers in EULA and other legal documents, and such conditions prevail over all other legal documents, descriptions and notes presented on the websites of the Store.
7.9. The Seller shall not be liable if the Product activated using the purchased Key/Code does not work at all or works improperly (or not in full) on the device and/or software of the Purchaser, if the device and/or software does not fulfil at least the minimum requirements provided for in the description at the Store or shared by the Producer on their websites or otherwise.
8. GUARANTEE, RETURNS, COMPLAINTS
8.1. All Keys offered to Products are original and come from legal sources from official Distributors.
8.2. Products presented in pictures to which the Store sells Keys may differ from Products actually offered for sale. All materials available on the pages of the Store serve as information. Descriptions of products, their properties, come from their Producers (Distributors/Suppliers).
8.3. Keys to Products offered in the Store have a non-returnable and single-use nature – a given Key may be used once to activate the Product – maintaining the right to a complaint.
8.4. Within limits acceptable by law, the seller shall not be liable for Products (in terms of e.g. functionality, manner of operation, etc.) which were activated using Keys sold. All complaints in terms of the functioning of the Product after its purchase and use of the Key (activation of the Product) shall be filed directly with the producer of a given Product.
8.5. In other terms complaints can be filed using an appropriate contact form of the Store or to the e-mail address or correspondence address of the Seller.
9.1.All Keys offered for Products are original and come from legal sources from official distributors.
9.2. Within limits acceptable by law, the Seller shall not be liable for:
9.2.1. the manner Users use the Store and consequences of such use,
9.2.2. technical problems including limitations of a technical nature attributable to the User (both in terms of the equipment and software used by them),
9.2.3. damages caused by improper use of the Store and its functionalities by the User,
9.2.4. problems with the functioning of the Store that could not be prevented by the Administrator despite due diligence or the cause of which is attributable to third parties, including Internet suppliers or entities handling payments (Settlement Agents),
9.2.5. damages arising from obtaining access details to the Purchaser’s Account by unauthorized persons, unless it is the consequence of the Seller’s actions,
9.2.6. breaks in the operation of the Store occurring due to technical issues (e.g. maintenance) or others which are beyond the control of the Administrator,
9.2.7. loss of data, unless it occurred as a result of force majeure or other circumstances beyond the control of the Administrator or that could not be prevented despite due diligence,
9.2.8. situations described in item 7.9 of these Regulations.
9.3. Due to the manner of operation of the Internet and the fact that there is no completely reliable equipment, the Seller cannot guarantee that access to the Store will be uninterrupted.
9.4. Moreover, the Administrator reserves the right to:
9.4.1. timely disactivate the Store – without notifying Users about it (however only in justified cases – e.g. due to technical reasons or due to safety/security),
9.4.2. immediately block (and eventually delete) the Account of a given User in the case of Unauthorized Access or other Misuse
9.4.3. cease to provide electronic services – upon prior notification of Users (which does not release the Store from the need to appropriately settle funds available in their Wallets with Users a day before ceasing to provide services).
10. PERSONAL DATA
10.1.Registration in the Store as well as placing an order and using the Store leads to the processing of personal data stored as part of the User’s Account or included in the order by the Seller in compliance with the Information Clause of the GDPR, maintaining among others the right to access Users’ data, correct it or delete it. In justified cases the User may object to the processing of their data. Details can be found in the Information Clause of the GDPR.
10.2. Personal data provided by the Purchaser when making purchases in the Store is processed only for the purpose of implementation of the order and to inform the User about new products and offers in the Store (the basis of which is a provision of law, and not consent). The Seller shall not use personal data for other purposes without obtaining relevant consent or without other legal basis to process personal data for other purposes.
11. FINAL PROVISIONS
11.1 The law applicable in relation with this agreement is the Polish law applying competence of Polish common courts to resolve any disputes (within limits acceptable by law, respecting the consumers’ rights).
11.2. These Regulations are available at least in two language versions (Polish/English), however it is not excluded that other language versions will be created.
11.3. In the case of interpretative conflicts between various language versions, only the Polish version shall apply as the source version.